Can’t attach files

ProblemEmail and Accounts
Check the file
  • Verify that the file size and file type are allowed.
  • Make sure the file has finished downloading or saving before attaching it.
Try Gmail again
  1. Clear the browser cache for Gmail.
  2. Close and reopen Chrome.
  3. Try a different network if uploads continue to fail.
Use Google Drive instead
  1. Upload the file to Google Drive.
  2. In Gmail, choose Insert files using Drive.
  3. Select the file from Google Drive and attach it.
Still stuck?
Try a reboot, then re-test. If it still fails, capture a screenshot of the error and bring your device to the tech office.