Connected to Wi-Fi but no internet
ProblemWi-Fi and Internet
Quick steps
- Make sure you are connected to the correct network: staff use Faculty Wireless, and students use Student Wireless.
- Check whether other devices on the same Wi-Fi are working.
- Turn Wi-Fi off, wait a few seconds, then turn it back on.
- Restart your device.
If only one site will not load
- The issue may be a service outage, blocked cookies, or stale browser data.
- Check Downdetector.com for global or regional outages.
To clear cookies in Chrome:
- Click the three dots in the top-right corner of Google Chrome.
- Click Delete browsing data.
- Click More and select All time.
- Click Delete data.
Note: Deleting browser data may take a while if there is a lot to remove.
Still stuck?
Try a reboot, then re-test. If it still fails, capture a screenshot of the error and bring your device to the tech office.