Central DeWitt Community School District

Instant support

Hold on there!

Try these quick fixes first. If the problem continues, open the article that best matches your issue.

Check internet connection and sign in again.
Restart the app/device.
Make sure the app/device is updated.

General issues

MacBook login

Loading wheel spins forever Couldn't find your Google Account Password works on email but not Mac

Wi-Fi and internet

Connected to Wi-Fi but no internet Wi-Fi keeps disconnecting Slow internet on device

Camera and microphone

Camera not working in browser Microphone not detected App says camera is in use

Email and accounts

Gmail won’t load Can’t attach files Email not syncing

Printing

Printer not showing up Print job stuck in queue Prints blank sheets

Software and apps

App won’t open App keeps crashing App says it needs permission

App-specific issues

Google Chrome

Can’t log in Chrome won’t load pages

Canvas

Canvas won't load Assignments not submitting

Infinite Campus

Infinite Campus won't load Can't login

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